Frequently Asked Questions
New styles are arriving all the time! We recommend that you check the New Arrivals section daily. Dressbarn products sell fast so don't wait to shop!
Grab a tape measure and check our size chart. Measuring instructions are located at the top of the chart. If you have questions or are unsure about the fit of any Sukiso item, our Sukiso Customer Support team can help. Click here to contact us. If you would like information on our return/exchange policy, please click here.
Unfortunately, special orders are not currently available.
We have this feature for the benefit of our customer. You can store your billing address, multiple shipping addresses, join our mailing list, check your order status and create a wish list that you can share with friends! Also, we can contact you if there's a problem with your order. It's quick and easy. Just click here to create your account.
Email customer service right away and we’ll get back to you asap!
You will receive an order confirmation via email.
There are usually two reasons: you may have an outdated email address on file, or you may have a spam blocker filtering email from us. Make sure to keep your user information current and try turning off any spam blockers that may be preventing our messages from getting to you.
We will process a return 5-7 business days after we receive your returned merchandise in our warehouse. Returns will be refunded in the form of store credit redeemable at Sukisoshop.com after being approved for a refund. The return shipping cost will be deducted from the refund amount.
Please contact a Sukiso Customer Support Agent right away! Click here to view our returns/exchange policy and instructions. Suksio must receive all returns and exchanges, including the replacement of missing or damaged items, within 30 days of the purchase date listed on your receipt.
Your tracking number will not be recognized by USPS.com until approximately 24 hours after your order has shipped. This is the time needed for USPS's online tracking system to update. Try tracking your package again the following day and follow it to your front door!
All orders take 1-2 business days to process, regardless of the shipping method used. Please keep this in mind when selecting shipping options. Orders are shipped Monday through Friday. Sukiso may need to contact you if there is an issue with your order, so please keep your account information updated! All order communication is done via email, so it is important that your email address be accurate and current. For more information about shipping, click here.
Your order may be delayed because the Sukiso warehouse is closed on the following days:
New Year's Day
Sukisoshop.com accepts MasterCard, Visa, Discover, American Express and ATM/debit cards with the Visa or MasterCard logo. You may also pay with Apple Pay or store credit.
Yes. Sales tax is calculated according to the state and county tax laws where the order is being shipped. The tax shown online is only a quote and may differ slightly from the total charged, usually by no more than a few cents.
Please contact Sukiso customer support to verify that your coupon code is valid. Most promotions are advertised on our site. If you have received a personal code via a newsletter and it did not apply, please contact Sukiso customer support immediately after your order has been placed. (PLEASE NOTE: COUPONS THAT HAVE EXPIRED WILL NOT BE APPLIED).
*Max 1 coupon per order
All prices and payment are shown in US Dollar (USD).